Product Strategy: Develop and communicate a compelling product vision, strategy, and roadmap for our Corporate Services products within the GPO sector, aligning with Company’s mission and member objectives
Market Insight: Conduct comprehensive market analysis, competitor research, and gather member feedback to identify trends, challenges, and opportunities for innovation
Requirement Gathering: Collaborate with stakeholders including GPO members, sales, operations, and potentially key partner teams to gather and prioritize product requirements that cater to member needs and drive Company growth
Product Development: Manage end-to-end product development, from concept and design to development, testing, and launch, ensuring timely and successful product delivery
Cross-Functional Collaboration: Work closely with Strategic Sourcing, Sales, Marketing, Technology and other teams to ensure the seamless execution of product development initiatives, managing dependencies and fostering alignment
User-Centric Design: Champion a user-centered design approach, translating member and supplier insights into user-friendly features that enhance Corporate Services engagement, consumption processes and overall member experiences
Product Launch: Develop comprehensive launch strategies, partnering with Technology, Marketing and Sales teams to ensure successful product introductions, encompassing positioning, messaging, and sales enablement tailored to members. Develop and execute training for Sales and Account teams to effectively launch products for members
Performance Analysis: Continuously monitor product performance through relevant metrics, analyzing member behavior and feedback to identify areas for enhancement and optimization
Iterative Improvement: Drive ongoing product iteration based on member feedback, market trends, and emerging technologies
Stakeholder Communication: Maintain transparent and effective communication with internal teams and members, ensuring they are informed about product updates and developments
Revenue Recognition: Support Product Management Category Head in maximizing revenue from Corporate Services solution products and services. Support outreach to targeted new business opportunities, as requested
Partnership Development: Establish partnerships with providers complementary to the CoreTrust offering and develop joint go-to-market plans
Supplier Relationship Management: Develop and nurture supplier relationships to enhance existing offerings as well as establish new ones
Subject Matter Expertise: Serve as CoreTrust Corporate Services program expert to prospects and members, as needed
Qualifications
Strong industry knowledge across Corporate Services and familiarity with Corporate Services procurement practices and buying behaviors
Interpersonal and relationship-building skills to build credibility with, and foster professional relationships with stakeholders at various levels
7+ years of experience structuring complex commercial contracts with Corporate Services suppliers (or experience from supplier side structuring contracts with clients), assessing demand, negotiating and sourcing Corporate Services spend to support Corporate Services needs across enterprise
Negotiation experience with relevant knowledge and experience in Corporate Services contract negotiations and understanding of relevant contract terms and conditions
Understanding of supplier economics and levers for strong partnership
Product research and development experience
Strong communication skills, both written and verbal
Strong work ethic and demonstrated ability to be nimble, flexible to drive goals/projects to completion
Ability to work independently, yet take direction and articulate point of view
Demonstrated growth mindset to continuously improve self, team, and solutions offered
Analytical mindset, comfortable using data to drive informed product decisions
Familiarity with product management software and tools
Problem-solving orientation with a proactive and innovative mindset
Passion for driving operational efficiency and value through Corporate Services solutions within the GPO framework
Excellent project management skills, capable of managing multiple projects and priorities simultaneously
Must be willing to travel ~25% of time, as required
Bachelor’s degree in Business, Supply Chain Management, or related field; advanced degree preferred
Benefits
Competitive compensation package
Free individual employee medical coverage
Company subsidized dental and vision coverage
Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting
Company-paid Short-Term and Long-Term Disability coverage
Employee Assistance Program to support your wellbeing and mental health
$1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications
Free snacks and beverages on-site
Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville