Tennessee Performing Arts Center (TPAC)- Donor Relations Manager

OBJECTIVE

The Donor Relations Manager is responsible for developing and implementing a comprehensive stewardship campaign for all levels of capital campaign donors. This role will support the promotion, management, and day-to-day operations of Be Bold. Build TPAC Capital Campaign.  

This position will work collaboratively with Development, Finance, Marketing, and Operations to contribute to the campaign’s success.

PRIMARY RESPONSIBILITIES

• Act as the main point of contact for prospective and current donors involved in the capital campaign.
• Manage Tessitura database records, including capturing donor preferences, entering daily gifts, sending acknowledgements, setting up payment plans, creating gift agreements, developing strategies, and generating reports.
• Create a detailed donor relations strategy aimed at fostering long-term engagement and improving connections with donors.
• Personalize donor interactions based on campaign milestones, which may include private receptions, tours, groundbreaking ceremonies, ribbon cuttings, dedications, behind-the-scenes experiences, and performance opportunities
• Maintain marketing and communications calendar for all capital campaign communication needs.
• Coordinate meetings, events, and activities related to the campaign.
• Track and administer department graphic design needs in Asana.
• Prepare campaign materials such as proposals, letters, gift agreements, and presentations.
• Coordinate scheduling, logistics, notes, and follow-ups for capital campaign steering committee meetings, departmental meetings, and events.
• Assist in maintaining the campaign budget and tracking expenses.
• Collaborate with other departments to promote campaign initiatives.
• Complete other assigned administrative projects related to the capital campaign.

The responsibilities listed above are not all inclusive. Other related duties may be assigned.

SKILLS AND KNOWLEDGE

Required: Bachelor’s degree and a minimum of 2 years experience or training or equivalent combination of education and experience. Ability to work independently, as well as part of a team. Attention to detail and strong organizational and time management skills required. Confidentiality and discretion with individual or company details is a must.

SOFTWARE AND SERVICES USED

Microsoft Office Suite, Tessitura, Zoom, Asana, Docusign, Adobe

FREQUENT FUNCTIONS AND WORKING CONDITIONS

• Frequent Functions: Working in an office environment, with public events, and virtual meetings/events.
• Occasional Functions: Lifting 30 pounds or less.

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristic. Tennessee Performing Arts Center (TPAC) values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to advance our nonprofit mission and enrich our organizational culture

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